Skylit Pack Bucket Hat

When will I get my order?

Usually, it takes 3–7 days to fulfill an order, after which it’s shipped out. The shipping time
depends on your location, but can be estimated as follows:

●  USA: 3–4 business days

●  Europe: 6–8 business days

●  Australia: 2–14 business days

●  Japan: 4–8 business days

●  International: 10–20 business days

What’s your return policy?

We don’t offer returns and exchanges, but if there’s something wrong with your order, please let
us know by contacting us at [insert your support email here]!

Do you offer refunds?

Refunds are only offered to customers that receive the wrong items or damaged items. If any of
these apply, please contact us at [insert your support email here] with photos of wrong/damaged
items and we’ll sort that out for you.

Can I exchange an item for a different size/color?

At this time, we don't offer exchanges. If you’re unsure which size would fit better, check out our
sizing charts—we have one for every item listed on our store, in the product description section.
Though rare, it's possible that an item you ordered was mislabelled. If that’s the case, please let
us know at [insert your support email here] within a week after receiving your order. Include your
order number and photos of the mislabeled item, and we’ll send you a new one, or issue a
refund!